Guangzhou Sortech was founded in 2008 and is located in Baiyun District, Guangzhou. We are a professional auto parts supplier focusing on chassis consumable parts, engine parts and automotive electronic components for high-end European models such as Mercedes-Benz, BMW, Land Rover and Jaguar.
Auto parts are an important part of ensuring driving safety and performance. For customers, it is not only the trust in product quality, but also the confidence in service guarantee. Therefore, Sortech promises customers in terms of "warranty", "technical support" and "customer care".
1. Warranty policy:
Vehicle accessories: enjoy up to two years or 60,000 kilometers warranty.
Automotive electronics and electrical parts: warranty period is one year.
2. Technical support:
Provide installation guidance videos and detailed graphic manuals to help you get started quickly without worrying about assembly details.
With an experienced technical team, fault diagnosis and troubleshooting can be performed remotely.
3. Customer care service:
Establish a regular care return visit system, proactively contact customers, and understand the product usage and accessories performance.
Track feedback, collect suggestions, and continuously improve product and service experience to form a positive interaction.
We will provide upgrade suggestions and maintenance reminders based on actual usage to extend the life of accessories and enhance the use efficiency.
Why choose Sortech?
We have been deeply involved in the field of European high-end car accessories and have many years of export experience.
Intimate service, covering every step from pre-sales to after-sales, so that customers have no worries.
At Sortech, you not only buy high-quality European car accessories, but also enjoy systematic service guarantees. Let you feel more at ease when using the car and more assured after sales.
If you have any questions or needs, please feel free to contact our team at any time, we will serve you wholeheartedly!
