A: Our products have passed ISO/TS 16949 quality management system certification, and meet the European CE, Russian GOST and other regional standards. Specific certification can be provided according to customer needs.
A: Yes! Please provide your requirements or refer to our product catalogue on the website. We will send you detailed technical documents (including size, material, vehicle type, etc.).
A: The regular model is available in stock, and the delivery cycle is 3-5 working days; the production cycle of customized products needs to be confirmed according to the order.
A: Please provide the brand, model and year of the vehicle (such as BMW 2020), we will match the corresponding accessories.
A: We provide OEM number comparison service or verify compatibility through third-party tools.
A: The default quotation is the factory price (excluding tax). If you need FOB price, you need to specify the freight forwarder and bear the international freight, we will cooperate with you.
A: The larger the order volume, the higher the discount. For example: -MOQ 100 pieces: unit price $10. -MOQ 500 pieces: unit price $8. Specific step prices can be negotiated after the procurement plan is provided.
A: The quotation is not included in tax (tax number of customer is required for export tax exemption in China). If DDP (tax paid delivery) is required, additional tax confirmation is required.
A: You can send the purchase list by email or submit the order online (official website link), we will confirm within 24 hours.
A: The modification can be made free of charge before production; the cancellation during production will incur the material loss fee (30% of the order amount); the cancellation after delivery is not allowed.
A: The freight shall be borne by your company under FOB price; the cost to the destination port/denominated place shall be borne by us under CIF/DAP price.
A: To be provided: -Commercial invoice (including HS code). -Packing list. -Certificate of origin (FORM A). -Technical documents (e.g. product certification certificates). We can assist in preparing the documents, but the customer is responsible for customs clearance.
A: It can be agreed to take the spot selling price of the Bank of China at the time of signing the contract as the benchmark, or avoid the risk of volatility through forward exchange contracts.
A: 2 years and 60,000 kilometers, electronic components 1 year warranty.
A: Please provide photos, test report and batch number to confirm the quality problem: -Free replacement or repair within the warranty period (24 months); -Negotiate partial compensation for non-quality issues.
A: The return freight shall be borne (except for quality problems), and the return shall be confirmed by our quality inspection.
A: Provide multi-language installation video and graphic manual, complex accessories can arrange engineers for remote guidance.
